Friday, December 08, 2006

Survey Culture

Alrighty folks. If you want a copy of one of our annual surveys, you can email our office manager at amanda@theaterchurch.com. She'll send you the 2005 survey. I feel like it's a good cross-section of questions! I think she's going to get deluged with requests so please say something nice to her :)

Just thought I'd share the story behind the survey because the survey is part of our culture at NCC.

We've never taken a vote in the history of NCC. Actually, we did vote to ratify our bylaws :) And we do ratify leaders annually. But we've never voted on vision. What we do is survey our congregation about everything. I really believe in the survey culture. It gives you the psychology without the politics :)

I know there are lots of different types of church government structures and I'm not knocking any of them. It really depends on the personality and ecclesiology of the church.

NCC is a staff-led model. That doesn't mean we devalue non-staff leaders. I think we give leaders tremendous freedom to get a vision from God and go for it. We've simply tried to minimize bureacracy and maximize ministry. Bylaws must never be seen as an end to themselves. They are a means to an end called ministry.

We've made a decision in our bylaws not to discriminate against staff. I just don't think that the people who have invested the most blood, sweat, and tears ought to be excluded from the highest decision making capacities within the church just because they are called and trained. Makes no sense to me. At the same time, I totally value non-staff opinions because a staff can develop blindspots. You've got to find the right equilibrium.

So here is the way surveying works itself out in reality. We don't vote on vision. In other words, we don't vote on whether or not we should launch another location. We survey the congregation. And if no one wants to be part of the launch guess what: the vision got voted down :) But if the survey says that the congregation is on board then the vision moves forward. We try to give a measure of ownership via surveying.

One disclaimer then I'm done. I'm not prescribing anything with this post. I'm just describing the way we've functioned.

8 Comments:

At December 08, 2006 2:10 PM, Anonymous Anonymous said...

Great insight, thanks. By the way, would it be any trouble to get a copy of the bylaws too? Gracias.

 
At December 08, 2006 3:09 PM, Blogger Mark Batterson said...

Josh,

Amanda has those as well :)

Mark

 
At December 09, 2006 4:41 PM, Blogger Grouplife at Sherman Bible Church said...

Mark-
I e-mailed amanda and it bounced back as an invalid address... any ideas?

 
At December 09, 2006 5:15 PM, Anonymous Anonymous said...

thanks again.

 
At December 09, 2006 5:41 PM, Anonymous Anonymous said...

you can just ignore those wonderful "thank yous". [i love technology]

anyway, i tried the email in the post and also the one at your church website. both bounced back.

 
At December 09, 2006 7:06 PM, Blogger Mark Batterson said...

Hey all,

I think her inbox is full :)

Must have gotten lots of requests. If you send me an email I'll send it to her :)

Mark@theaterchurch.com.

Mark

 
At July 11, 2007 9:59 AM, Blogger garygriffith said...

Mark, could I still receive a copy of your church's annual survey and a copy of your church bylaws? Very interested in what you are doing.

 
At July 11, 2007 11:12 AM, Blogger Mark Batterson said...

You got it Gary. Just shoot an email to resources@theaterchurch.com and we'll hook you up.

Mark

 

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