I read
Jim & Casper Go To Church on a plane to Kansas City this week. Just thought I'd share
the cliff notes.
A longtime Christian, Jim Henderson, and an athiest, Matt Casper, chronicle their journey to eleven churches and share their
evaluations. I'm not 100% sure
how I felt about the book for this reason: some of what the authors perceived as
negatives could be perceived as
positives by other people so it seemed
very subjective. And I'm not sure you can
evaluate from one weekend service! I'd hate to have NCC evaluated on one weekend. Especially if my message tanked that week!
I certainly don't want to be judged by one weekend service. So I felt bad for the pastors and churches that were profiled. Seemed a little unfair because I think about
everything else they are doing for the kingdom--missions, outreach, small groups, compassion ministries, etc.
But I also think the book was a valuable exercise in
church-reflection. It is so easy to become
a closed system. The longer we are in a system the more we lose perspective. We
stop noticing what guests notice. So in that respect, this book really helped me
look in the mirror and evaluate NCC.
Here's the bottom line: if we want to reach people who are
outside our churches then we need to
view our churches through the eyes of outsiders!
Here are some personal observations:
1) You can be Too Excellent.
I'm
all for excellence, but you can be "too contrived, too slick, too professional." There is a difference between
soul-full and
soul-less excellence. People perceive
the spirit behind our preaching and singing and greeting! And anything that doesn't come from
pure motives is seen as hypocritical. Excellence isn't enough! It's got to be
excellence coupled with
authenticity!
2) Actions are the Best Apologetic.
I really think
justic issues present the church with an amazing opportunity to
show what we're about. Yes, people need to know
what we believe. But they would be more likely to believe if they saw
what we do. We have a team of NCCers in Uganda right now
building an orphanage. That may be
the clearest expression of what we believe! That is
a true apologetic! We need to
silence our critics with our
good deeds that are purely motivated by our love for Christ and His love for us!
We need to incorporate not just
a call to worship but
a call to action in our services. I think we assume people will know
what to do with what we say. Bad assumption. We need to answer the question:
what do you want me to do? Our preaching needs to be
less theoretical and
more practical. We need to be
action-oriented and
application-oriented. 3) Just Say Hi.
It's amazing, but one of the reminders from the book is that
an entire church experience can be defined by one hello or the lack thereof! And it can't just be the greeters. It's got to be the unscripted, unplanned moments. There is no replacement for
genuine hosppitality. Just say hi.
4) Keep it Positive.
Tone is just as important as
topic when it comes to preaching. God speaks through our unique personalities, but there has to be an
underlying humility. A negative tone is a huge turn off. We need to be more
straight-up about what we believe to be right and wrong. But we also need to
speak the truth in love!
5) People won't listen to us if they don't like us.
Lots of people have what I would call
church scars. They have hurtful or irrelevant church experiences in their past and we can
ignore that or
acknowledge that. One of my favorite statements in the book was this: "
When people like each other the rules change." That's a simple yet profound insight!
People won't listen to us if they don't like us! I'm afraid the church's
likability factor isn't super high because many people see us as judgmental and angry. We've got to get back to
what should define us: love!